Virtual Coaching

How Virtual Coaching can increase employee engagement

How Virtual Coaching Can Increase Employee Engagement


As a direct result of this global pandemic, managers and business owners have moved toward a more virtual approach to management and training. But Virtual training isn’t a new concept. For years now, companies have benefited from virtual environments, and with the appearance of COVID-19, virtual communication, as well as coaching and training, has become a crucial necessity. With the strict measures in place designed to combat the spread of the virus, virtual coaching is a safe way to upskill staff while also increasing their engagement.


How Virtual Coaching Increases Employee Engagement


Employee engagement during these troubling times will no doubt be much lower than typically expected. Virtual coaching provides an excellent means to combat this – as well as a whole host of other benefits. Below are a number of great benefits to virtual coaching, that all help increase your employees’ engagement as a result. 


Equal Presence


One great benefit of virtual software is that participants are all present equally. During a meeting or a physical training session,  sometimes we may notice that while people are physically present, some are not as loud or outspoken as others and may get lost behind. Alternatively, others may prefer to remain hidden away in a corner. With virtual training, everyone is present equally and this will encourage participation from all members present. Furthermore, thanks to platforms like Zoom or Google Classroom, staff can see each other face-to-face. Being able to see a “gallery” of engaged and positive faces, means that everyone is equally as prominent in training. This really adds to the training experience, thereby increasing engagement. The trainer will also be able to monitor more clearly those that are not actively participating and better support them.


Measuring Progress


Additionally, most online coaching facilities allow managers and trainers to measure progress automatically. Organizations can use analytics to see how employees are performing, compare skills at the team and individual levels, and track organizational, team, and individual progress. As a result, managers will feel more empowered as they can coach and train staff more effectively. Employees will be more engaged as their managers are able to provide stronger support and training sessions.


Accessible to the masses


An excellent way to increase employee engagement is by providing training. While no technology can replace a one-to-one training session with a coach, there are only so many people they can coach at a time. Therefore, virtual training and coaching technology can definitely provide the means to make sure larger numbers of staff are able to get the training and development they deserve. By introducing virtual training, staff will also feel valued as their learning and development is being invested in.


Mental Health and Well Being


The effects of COVID-19 on employee mental health and well being have been extreme. According to the Telegraph, during a recent study, “62% of Britons surveyed said they found it harder to stay positive about the future since the outbreak, while 55% found it harder to stay positive day-to-day”. It was found that this gloomy outlook was more pronounced with younger generations and women. Coupled with self-isolation and the worry of infection, virtual coaching provides a safe, interactive means for employees to get through this difficult time.


Coaching Reduces Stress


With the emergence of COVID-19 lots of change has occurred, which ultimately has made employees anxious and stressed. An excellent way to combat this is through virtual coaching. Coaching itself, confirmed by various scientific studies, is proven to reduce stress. When you think about it, coaching allows employees to simultaneously learn something new while taking a “break” from work activity. It also allows employees to think about something else other than the troubling nature and effects of this pandemic.


Increased Morale


For many employees, this pandemic meant that they went from seeing and communicating with their colleagues physically at work daily, to being forced to stay at home alone, for the foreseeable future. Understandably, this had a detrimental effect on morale which would result in a decrease in engagement. Through virtual training, employees have been given the ability to once again see and communicate with their colleagues. Employees will look forward to virtual training and meetings and therefore become more productive as a result.

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